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| Job Title: | Clinic Manager |
| Organization: | Planned Parenthood |
| Region: | Midwest |
| Description: | Since 1928, Planned Parenthood Minnesota, North Dakota, South Dakota has supported women and men of all ages in making responsible choices and planning their futures. We are the leading provider of, educator, and advocate for confidential, affordable and quality reproductive health care and information across the region, serving more than 64,000 patients per year. We are an organization committed to creating and fostering an environment that leads to engaged employees, and we believe engaged employees results in satisfied customers and exceptional experiences. Our employees are guided by our commitments to assume the best from each other, ensure a safe environment by communicating respectfully with others, focus on solutions, and work together to solve problems. We treat each customer/patient as a unique individual, communicating in a way that is relevant to their needs and striving to exceed their expectations consistently. Together we create a culture of trust, respect, and integrity for each other and our customers/patients. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission. Under direct supervision of the Director of Clinic Operations, the Minneapolis Clinic Manager provides leadership and direction within the clinic to support a team-based, customer-focused results-oriented service model that achieves clinical, operational and financial goals. Responsibilities Leads clinic staff in development of a culture that fosters positive attitudes and trust among staff to achieve clinic goals and objectives. Assists all staff in creating and maintaining a team-based clinic plan to meet PPMNS?s goals and objectives. Fosters an environment of high quality care standards where customer feedback defines results. Monitors quality, and implements changes to maintain high standards. Hires, trains, supervises and evaluates all clinic staff, creating staff schedules to ensure efficient clinic flow. Implements and supports a customer-focused service model. Maintains an awareness of customer?s needs and responds to customer requests in a timely manner. Develops annual performance plan, approves expenditures including patient fee adjustments, payment plans and patient refunds. Manages expenses and income and assures performance goals are met. Schedules clinic sessions and arranges for clinician coverage. Assures clinic provides customer focused service delivery and meets productivity and patient load goals. Planned Parenthood is committed to hiring and fostering a diverse and inclusive workforce that leverages the skills and talents of all employees in our organization, regardless of race, gender, national origin, age, religion, sexual orientation, size, physical ability or socioeconomic status. We encourage diverse candidates to apply for this position. AA/EEO REQUIRED QUALIFICATIONS: - College degree in business, human services, public health, nursing, related area or equivalent work experience -4-5 years of relevant experience, including management and supervisory experience PREFERRED QUALIFICATIONS: - Clinic management; health care or human resources experience -Experience working with high risk or minority populations (youth, women, minorities, etc.) -Bilingual language skills (Spanish, Hmong, etc.) |
| Contact: | |
| Phone: | |
| E-Mail: | jobs@ppmns.org |
| Website: | http://www.ppmns.org |
| Closing Date: | July-19-13 |
